Privacy Policy

1. Introduction

Palm Hills District ("Palm Hills", "we", "us") respects your privacy. This policy explains what personal data we collect through our website, how we use it, and the choices you have.

We are based on Praditmanutham Road, Bangkok, Thailand, and we handle personal data in line with Thailand's Personal Data Protection Act B.E. 2562 (2019) ("PDPA"). By using this website, you acknowledge this policy.
 

2. Information we collect

We collect only what we need to respond to you and run the website.

• Information you give us: your first name, last name, email address, and any message you send through our contact form or by email to info@palmhillsdistrict.com.

• Information collected automatically: basic technical data such as your IP address, browser type, device type, pages visited, and time of visit. This is collected by our website platform (Wix) through cookies and similar technologies.

We do not knowingly collect sensitive personal data, such as health, religious, or biometric information. Please do not include it in your messages.
 

3. How we use your information

We use your personal data to:

• Reply to your messages, questions, and ideas

• Connect with local businesses and residents about district initiatives

• Share updates about Palm Hills projects and events, if you ask to receive them

• Keep the website secure and understand how visitors use it so we can improve it

We rely on these legal bases under the PDPA: your consent (for example, when you choose to receive updates), our legitimate interests in running the website and engaging with the community, and legal obligations where they apply. You can withdraw consent at any time.

We do not sell your personal data.
 

4. Sharing, storage, and security

We share personal data only when needed:

• Service providers: our website is hosted by Wix.com, which stores form submissions and technical data on our behalf. Wix may process data on servers outside Thailand, with safeguards in place as required by the PDPA.

• Partners: with your permission, we may pass your details to city agencies or local partners involved in an initiative you asked about.

• Legal requirements: when required by law or to protect rights and safety.

We keep your data only as long as needed for the purpose it was collected, generally no longer than 2 years after our last contact with you, unless the law requires longer. We use reasonable technical and organizational measures to protect it, though no online system is completely secure.

5. Cookies

Our website uses cookies, which are small files stored on your device. Some are essential for the site to work. Others help us understand how visitors use the site.

You can accept or decline non-essential cookies through the cookie banner, and you can block or delete cookies in your browser settings. Blocking some cookies may affect how the site works.

6. Your rights

Under the PDPA, you have the right to:

• Access and get a copy of your personal data

• Correct inaccurate or incomplete data

• Ask us to delete or anonymize your data

• Object to or restrict how we use your data

• Withdraw your consent at any time

• Receive your data in a portable format

• File a complaint with Thailand's Personal Data Protection Committee

To use any of these rights, email info@palmhillsdistrict.com. We will respond within 30 days.

7. Children, changes, and contact

Children: our website is not directed at children under 20, the age of majority in Thailand. We do not knowingly collect their data without consent from a parent or guardian.

Changes to this policy: we may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
 

Contact us: Palm Hills District Praditmanutham Road, Bangkok, Thailand info@palmhillsdistrict.com

Last updated: October 23, 2026